Leaving Luminate CRM: Considerations for nonprofit leaders

Webinar details

We all know Luminate CRM (LCRM) is reaching its end-of-life in June 2022. But what does that actually mean for nonprofit organizations who must replace it?

If you are a nonprofit executive or director who is concerned about the implications of a transition from LCRM - for your budget, or for your staff - this 30-minute session is for you. We’ll demystify the implementation and data migration process, discuss the opportunities that the Salesforce Nonprofit Success Pack (NPSP) presents for organizations currently on LCRM, and talk about planning for adoption success.

Key Learning Objectives

• Learn about the native functionality Salesforce NPSP offers which can build upon your organization’s success with LCRM
• Familiarize yourself with the high-level similarities between LCRM and Salesforce NPSP that make NPSP a natural next step
• Discover how your IT team can – and should – start preparing now for data transformation and migration
• Learn about how change management planning can lead directly to adoption success

Erika has over 15 years of working with nonprofit and association clients, helping them envision, solution, and implement mission-critical technology. 

In previous roles at Blackbaud and Community Brands, she led key initiatives around product launches, driving double-digit revenue growth. She has been in the Salesforce ecosystem since 2011, holds a PMP certification, and is a certified Salesforce Administrator, Nonprofit Cloud Consultant, Pardot Specialist, and Business Analyst.

She is a graduate of the McCombs School of Business at the University of Texas, and her career includes leadership roles in product development, delivery, and partnerships.