Leaving Luminate CRM: Considerations for Nonprofit Leaders

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Webinar Details

We all know Luminate CRM (LCRM) is reaching its end-of-life in June 2022. But what does that actually mean for nonprofit organizations who must replace it?

If you are a nonprofit executive or director who is concerned about the implications of a transition from LCRM - for your budget, or for your staff - this 30-minute session is for you. We’ll demystify the implementation and data migration process, discuss the opportunities that the Salesforce Nonprofit Success Pack (NPSP) presents for organizations currently on LCRM, and talk about planning for adoption success.

Key Learning Objectives

Learn about the native functionality Salesforce NPSP offers which can build upon your organization’s success with LCRM
Familiarize yourself with the high-level similarities between LCRM and Salesforce NPSP that make NPSP a natural next step
Discover how your IT team can – and should – start preparing now for data transformation and migration
Learn about how change management planning can lead directly to adoption success

Speaker

Erika May McNichol

VP, Business Development, Fíonta

Erika has worked with nonprofit and association clients for over 15 years, helping them envision, solution, and implement mission-critical technology. Her career includes leadership roles in product development, delivery, and partnerships.

Erika has been in the Salesforce ecosystem for the past 10 years and is a Salesforce certified Administrator, Nonprofit Cloud Consultant, and Pardot Specialist. Her current role focuses on strategically and sustainably growing Fionta’s Salesforce practice.

In previous roles at Convio and Blackbaud, Erika was responsible for developing the migration and mapping program to move clients from Common Ground Enterprise (RIP) to Luminate CRM, and where she first learned about Salesforce for nonprofits. She is a graduate of the McCombs School of Business at the University of Texas, and holds a Project Management Professional (PMP) certification from the Project Management Institute.